Live-Online Training Requirements

Effective date: July 25, 2026

Live-online training is instructor-led and scheduled in real time. It is not self-paced learning. Each participant must be able to see, hear, communicate, participate and complete testing in the approved environment.

Required Equipment

Each participant must have:

• An individual desktop or laptop computer;
• A working camera positioned so the instructor can identify and observe the participant;
• A working microphone and speakers or headset;
• A stable broadband internet connection;
• A current supported web browser and permission to access the video platform;
• Power for the full class period;
• Any required printed or mailed participant packet; and
• Access to email for class notices and credential communication.

Participants may attend from the same employer computer lab or room, but each person must have an individual device and individual connection unless Tampa Bay Training approves another arrangement. The host should prevent audio feedback and provide adequate spacing.

Technology Check

Test the camera, microphone, speakers, browser, internet connection and platform access before class. Employer-managed computers may block downloads, cameras, microphones or external meeting platforms, so participants should coordinate with their information-technology staff in advance.

Join early enough to resolve routine connection issues before instruction begins. Technical difficulty does not automatically waive attendance, participation or testing requirements.

Camera, Microphone and Participation

Unless an approved accommodation or instructor direction provides otherwise:

• The camera must remain on during instruction and testing;
• The participant must remain visible and reasonably attentive;
• The microphone must be available for discussion and identity confirmation;
• The participant must respond to instructor prompts and participate in required activities;
• The participant may not work, drive, operate equipment or perform unrelated duties during class; and
• The participant should use a quiet, safe location with limited interruption.

Virtual backgrounds may be restricted during identity confirmation or testing if they interfere with observation.

Attendance and Connection Interruptions

Participants must satisfy the full instructional-time requirement. If a connection is lost, rejoin promptly and notify the instructor using the backup contact method provided for the class.

Brief interruptions may be addressed at the instructor's discretion. Missing required content, exceeding provider absence limits or losing connection during a secured examination may require rescheduling, make-up work or repeating the course. Provider rules control when applicable.

Testing Environment

During an examination, the participant must:

• Remain alone or in an approved proctored setting;
• Keep the camera and microphone active as directed;
• Use only authorized materials;
• Avoid assistance from another person or device;
• Not photograph, record, copy or share examination content; and
• Follow any room scan, identity check or provider security procedure that is lawful and disclosed.

Contact Tampa Bay Training before class if a workplace, privacy or accessibility concern affects the standard testing setup.

Provider Approval and Course Availability

Only courses identified as live-online may be delivered in this format. Certain provider-controlled courses require advance or class-specific approval. For example, live-online OSHA Outreach Training may be offered only when the applicable authorization and class approval requirements are satisfied.

A live-online format does not convert hands-on operator training into a complete operator qualification. The employer remains responsible for any required site-specific demonstration, practical training, evaluation or authorization not expressly included in the course.

Materials and Shipping

Register early enough for required materials to be shipped. If registration occurs too late for delivery, the participant may be required to print an electronic packet. Some provider-controlled materials or physical cards must be selected and ordered at registration.

Privacy and Recording

Participants may not record, stream, photograph or distribute a class, another participant or course materials without advance written permission. Tampa Bay Training will provide notice and obtain any required permission before recording a session.

Participants should avoid displaying confidential employer information or personal information in the camera background, screen share, chat or assignments.

Accessibility and Accommodations

Contact Tampa Bay Training as early as possible if you need captioning, accessible materials, a testing accommodation, an alternate participation method or help using the platform. Later requests will still be considered, but some arrangements require coordination.

Request an Accessibility Accommodation

Technical Help

Customer Service
Phone: 813-360-1526
Email: service@tampabaytraining.com

Registration, Attendance & Testing Policy | Refund, Cancellation & Class-Exchange Policy

Last updated: July 26, 2026. Platform and provider requirements may change; follow the instructions sent for the specific class.