Performance Management and Employee Evaluation

Make Performance Conversations Clearer, Fairer and More Useful

Performance management should not begin with the annual evaluation. Effective supervisors establish expectations, observe work, provide timely feedback, document appropriately and address problems before they become surprises.

This course helps supervisors connect everyday performance management to a more accurate and useful employee-evaluation process.

Four-hour version: $125 per participant
Eight-hour version: $200 per participant
Delivery: Onsite or live online
Private-class minimum: Seven-participant billing minimum
Maximum class size: 20 participants
Knowledge check: 20–25 multiple-choice questions; 70% required
Completion document: Tampa Bay Training certificate with no expiration
Optional handbook: $10

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Who Should Attend?

• New and experienced supervisors
• Managers conducting employee evaluations
• Crew leaders preparing for formal supervisory duties
• Department leaders responsible for consistent performance processes
• HR and training personnel supporting supervisor development

Learning Objectives

Participants will be prepared to:

• Translate job responsibilities into clear performance expectations
• Distinguish results, behaviors and competencies
• Use observable facts rather than unsupported conclusions
• Provide timely reinforcing and corrective feedback
• Document performance consistently and appropriately
• Recognize common rating errors and bias risks
• Prepare for an evaluation meeting
• Discuss strengths, gaps and development priorities
• Create measurable improvement and development goals
• Identify when HR, labor relations, safety or legal review is needed

Course Activities

Activities may include:

• Rewriting vague expectations
• Separating observations from conclusions
• Feedback role-play
• Documentation review
• Evaluation-rating scenarios
• Development-goal exercise
• Evaluation-meeting practice

The eight-hour version allows multiple cases, deeper role-play and creation of a performance-management action plan.

Assessment and Certificate

Participants must attend, participate, complete the practical performance activity and earn at least 70% on the knowledge check.

Successful participants receive a Tampa Bay Training certificate showing the instructional hours.

Client Policy and Legal Boundary

The client should provide its current evaluation form, performance policy, disciplinary procedures and relevant collective-bargaining or civil-service requirements before customized training.

This course provides management education, not legal advice. TBT does not make employment decisions, determine discipline, conduct an investigation or replace review by authorized HR, labor-relations or legal professionals.

Live Online Participation

Live online participants must use a desktop or laptop computer with a stable internet connection and working camera, microphone and speakers. Mobile phones are not accepted as the primary device. Each participant must remain visible and engaged and complete their own activities and knowledge check.

Frequently Asked Questions

Can the course use our evaluation form?

Yes. Provide it in advance so the instructor can determine how it should be incorporated.

Is this only about annual evaluations?

No. The course emphasizes the ongoing cycle of expectations, observation, feedback, documentation, development and formal review.

Will the instructor evaluate our employees?

No. The course develops supervisor skills. Individual employee evaluation remains the employer's responsibility.

Registration and Private Scheduling

Selected public sessions may appear on Eventbrite. Private onsite and live online training are available.

Phone: 813-360-1526
Email: service@tampabaytraining.com

View Upcoming Classes

Request Private Training