Training assistance from a real person

Customer Service & Training Assistance

Cindy Torres helps individuals and organizations choose among four training options: private training, open enrollment, self-paced OSHA, and instructor-led classes at our Downtown Tampa Classroom. She also helps resolve registration and course-access questions.

Tell Cindy what you need. If you are not sure which course or delivery format is appropriate, she will help you identify the best next step.

Send a Customer Service Request Call 813-360-1526 Email Cindy

One Business Day Standard response time, Monday through Friday

Personal Assistance Help choosing a course, format, date, or enrollment path

Florida-Focused Service Support for individuals, employers, agencies, and purchasing teams

Start with the fastest path

How Can We Help?

Choose the option that best matches your situation. If you are unsure, use the Customer Service form and Cindy will help you decide.

Private Training

Request a dedicated onsite or live-online class for your organization. Private classes have a seven-participant billing minimum and a standard maximum of 20 participants unless the approved quote states otherwise.

Include: course, preferred dates, location, delivery format, and estimated participant count.

Request a Private Training Quote

Open Enrollment

Best for individuals and small groups seeking a scheduled live class. Most open-enrollment classes are live online, with selected onsite opportunities.

Need a listed date? Register through Eventbrite. Contact Cindy when the course or date you need is not listed.

View Dates & Register on Eventbrite

Self-Paced Online

Eight HSI OSHA 10-Hour and 30-Hour courses are available now for Construction and General Industry in English and Spanish.

Enrollment assistance: Cindy confirms the course, prepares the invoice, and sends access after payment is confirmed.

Explore Self-Paced OSHA Training

Downtown Tampa Classroom

Choose instructor-led onsite training at Tampa Bay Training's Downtown Tampa classroom when coming to our location works better than hosting at yours. Several classes are scheduled there regularly.

Advance registration is required: Check Eventbrite for published dates or ask Cindy about arranging a private class at our classroom.

Explore Downtown Tampa Classroom

Help us respond accurately

What to Include in Your Request

For a New Training Request

Course or training topic
Private, open-enrollment, self-paced, or not sure
Estimated number of participants
Preferred dates or timeframe
Training location or live-online preference
Purchasing, vendor, or scheduling requirements

For an Existing Registration

Participant and organization name
Course title and scheduled date
Eventbrite order or invoice number, when applicable
Brief description of the question or problem
Any relevant deadline or day-of-class concern

Accessibility and Accommodation Requests

Contact Cindy as early as possible if a participant needs a disability-related accommodation. Share only the information needed to understand the request and coordinate reasonable arrangements.

Request Assistance

Time-sensitive or day-of-class issue?

Call Customer Service First

Call Cindy at 813-360-1526. If she is unavailable and the issue affects training currently underway, leave a voicemail and email service@tampabaytraining.com with your name, class, and callback number.

Customer Service request

Tell Cindy What You Need

Complete the form below and include enough detail for Cindy to identify the appropriate course, delivery format, date, or solution. Required fields are marked with an asterisk.

Privacy: Do not include payment-card information, Social Security numbers, medical records, or other unnecessary sensitive information. Review the Tampa Bay Training Privacy Policy.

Refunds or class changes: Review the Refund, Cancellation & Class-Exchange Policy and include the Eventbrite order or invoice number when applicable.