Tampa Bay Training website and training services
Tampa Bay Training respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, share, store, and protect information when you interact with our website, courses, communications, and training services.
By using our website or providing information to Tampa Bay Training, you acknowledge the practices described in this Privacy Policy.
When this policy applies
Tampa Bay Training is a Florida-based workforce development and professional training organization serving local government, public works, utilities, engineering firms, construction companies, businesses, professional organizations, and individual participants.
Our primary website is tampabaytraining.com. We may also use related websites and third-party platforms to provide registration, instruction, communication, payment processing, and self-paced learning services.
The information we collect depends on how you interact with Tampa Bay Training.
You may provide information such as:
When you visit our website, certain information may be collected automatically, including:
This information may be collected through server logs, cookies, analytics services, advertising technologies, and similar tools.
When required for course administration, regulatory compliance, certification, or recordkeeping, we may maintain:
The specific information depends on the course and the requirements of the applicable credentialing organization, regulatory agency, or training provider.
Tampa Bay Training may use personal information to:
We will not use personal information for purposes materially unrelated to those described in this policy without providing appropriate notice.
Tampa Bay Training may use third-party platforms for open-enrollment registration, payment processing, instructor-led online classes, self-paced learning, email marketing, examinations, surveys, accounting, invoicing, customer relationship management, website analytics, advertising, and file or document management.
When you use a third-party platform, information may be collected and processed according to that provider's privacy policy and terms.
For example, open-enrollment registrations may be processed through Eventbrite. Tampa Bay Training may receive information needed to administer the class, communicate with participants, issue documentation, and maintain required records.
Tampa Bay Training does not control the independent privacy practices of third-party providers. Review their policies before providing personal information.
Payments may be processed through third-party registration, accounting, invoicing, or payment-processing providers. Tampa Bay Training generally does not directly store complete payment-card numbers submitted through those platforms.
Payment providers may collect and process financial information according to their privacy policies, security procedures, and contractual obligations.
We may retain transaction records containing:
You may receive email from Tampa Bay Training when you register for a course, request information, subscribe to a mailing list, participate in a class, become a client, or otherwise request or consent to communications.
Marketing communications may include upcoming classes, new courses, training updates, professional resources, industry information, organizational announcements, and special programs or offers.
You may unsubscribe from promotional email using the link in the message or by contacting us. After opting out, you may continue to receive necessary transactional or administrative communications concerning registrations, payments, scheduled training, certificates, accounts, or requested services.
Our website may use cookies and similar technologies to:
Cookies are small files stored on your device. Some are necessary for the website to operate; others may support analytics, convenience, or marketing.
You may control or delete cookies through your browser settings. Blocking certain cookies may affect website functionality. Where required, Tampa Bay Training may provide a notice or consent mechanism for managing nonessential cookies.
Tampa Bay Training may use analytics and advertising services to understand website traffic, improve content, measure marketing performance, and reach audiences who may be interested in our training programs.
These services may collect pages visited, website actions, approximate location, device and browser information, referral source, and advertising interactions.
Depending on the technologies enabled, information may be processed by analytics, social-media, or advertising providers. Visitors may be able to limit certain advertising uses through browser controls, cookie preferences, or provider opt-out tools.
Our website may contain embedded videos, social-media content, maps, registration tools, external articles, professional resources, and links to third-party websites.
Embedded content may behave as though you visited the third-party website directly. Providers may collect information, use cookies, or monitor interactions with their content.
Tampa Bay Training is not responsible for the content, security, accessibility, or privacy practices of independently operated websites.
We may disclose information when reasonably necessary to:
Information may be provided to regulatory agencies, credentialing bodies, authorized training providers, employers, or clients when required for certification, compliance, contract administration, or training verification.
When an employer or organization registers and pays for a participant, Tampa Bay Training may provide that organization with appropriate attendance, completion, examination, certificate, or registration information.
We may engage providers supporting website hosting and maintenance, registration, payment processing, accounting, invoicing, email delivery, videoconferencing, learning management, surveys, examinations, data storage, customer support, analytics, advertising, and cybersecurity.
These providers may access information only to the extent reasonably necessary to perform their services, subject to their agreements, policies, and legal obligations.
We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, document course participation, meet certification or provider requirements, satisfy contractual obligations, resolve disputes, maintain security, enforce agreements, and comply with applicable requirements.
Training records may be retained for the period required by the applicable course, regulatory agency, credentialing organization, authorized provider, client agreement, or Tampa Bay Training record-retention policy.
Some records—including registrations, rosters, examination results, practical evaluations, and certificate documentation—may be retained for at least five years when required by the applicable program or company policy.
Information no longer needed may be deleted, anonymized, or securely archived.
Tampa Bay Training uses reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, email system, online platform, or transmission method can be guaranteed completely secure. Use care when transmitting sensitive information electronically and contact us promptly if you believe information submitted to Tampa Bay Training has been compromised.
Depending on your location and applicable law, you may have the right to:
These rights may be limited when information must be retained for legal, financial, administrative, contractual, certification, safety, or security purposes.
To submit a request, use the contact information below. We may need to verify your identity before completing the request.
Tampa Bay Training's website and general training services are not directed toward children under 13. We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
If we learn that such information has been collected improperly, we will take reasonable steps to delete it.
Certain workforce, educational, or employer-sponsored programs may include participants under 18. When applicable, registration and participation should be authorized by a parent, legal guardian, school, employer, or other responsible organization.
Participants may voluntarily provide information needed to request an accessibility-related accommodation. We use this information only as reasonably necessary to review the request, communicate with the participant or sponsoring organization, arrange an appropriate accommodation, and document relevant administrative decisions.
Tampa Bay Training may occasionally take photographs or video during training programs, professional events, or organizational activities.
When identifiable participants are featured for promotional or testimonial purposes, Tampa Bay Training will seek appropriate permission when required. Participants who do not wish to appear should inform the instructor or event coordinator.
Testimonials may be published with the permission of the person or organization providing them.
Tampa Bay Training is based in Florida and primarily operates in the United States. Visitors from other states or countries may have additional privacy rights under applicable law.
Tampa Bay Training will evaluate verified requests according to the laws applying to the individual, the information, and the organization.
Information submitted through our website may be processed or stored in the United States or in other locations where our service providers operate.
We may update this policy to reflect changes to services, website features, technology, service providers, legal requirements, or information practices.
The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another reasonable method when appropriate.
Questions, requests, or concerns regarding this policy or our handling of personal information may be directed to:
610 E. Zack Street, 4th Floor
Tampa, Florida 33602
Email: service@tampabaytraining.com
Customer Service: 813-360-1526
Please include “Privacy Request” in the email subject line.
Privacy questions or verified requests
Tell us that your message concerns a privacy request and describe the information or assistance you are requesting. We may need to verify your identity before disclosing, correcting, or deleting information.
Effective: July 24, 2026. Last updated: July 24, 2026.
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