Private Classes
Private Training, Onsite Service & Travel
Covers scheduling, quote approval, participant limits, client responsibilities, equipment, facilities, accessibility, travel, changes, and cancellations.
Review Private Training Policy →
Training Policies & Requirements
Review Tampa Bay Training's policies for private training, open enrollment, live-online classes, self-paced learning, attendance, testing, certificates, refunds, accessibility, privacy, travel, continuing education, and website use.
Start With Your Situation
Use these quick links if you are looking for the policy most commonly associated with your training or purchase.
Scheduling, billing, participant limits, facilities, equipment, travel, and onsite responsibilities.
Instructor-Led Online Live-Online TrainingTechnology, attendance, camera, participation, testing, and online-learning expectations.
Independent Online Study Self-Paced LearningDigital access, participant responsibilities, completion requirements, and refund limitations.
Changes & Cancellations Refunds & Class ExchangesRefund, cancellation, exchange, rescheduling, and TBT-cancellation rules.
Complete Policy Directory
Select a policy below for the complete requirements.
Private Classes
Covers scheduling, quote approval, participant limits, client responsibilities, equipment, facilities, accessibility, travel, changes, and cancellations.
Review Private Training Policy →Live Instructor-Led Online
Covers technology, individual participation, attendance, identity verification, cameras, microphones, examinations, materials, and online conduct.
Review Summary Below →Independent Online Learning
Covers course access, digital materials, learner responsibility, completion, technical requirements, credentials, and refunds after access is issued.
Review Self-Paced Policy →Participant Requirements
Covers accurate registration information, prerequisites, attendance, participation, examinations, practical activities, and course completion.
Review Attendance & Testing Policy →Completion Documentation
Covers certificates, training records, credential documents, replacement records, retention, and continuing-education documentation.
Review Certificates & Records →Cancellations & Changes
Covers open-enrollment refunds, private-class cancellations and exchanges, self-paced purchases, and situations when TBT cancels.
Review Refund & Exchange Policy →Accessibility
Covers requests for reasonable access, communication with Customer Service, provider-controlled examinations, and appropriate handling of accommodation information.
Review Accessibility Policy →Learner Responsibilities
Covers professional conduct, academic integrity, examination behavior, complaints, concerns, and applicable appeal processes.
Review Conduct Summary Below →Personal Information
Explains how Tampa Bay Training collects, uses, stores, shares, and protects information related to its website, courses, communications, and services.
Review Privacy Policy →Onsite Services
Covers onsite-service expectations, Florida travel, logistics, pricing principles, and how travel charges are communicated.
Review Travel Policy →Florida Travel Pricing
Review the current travel-charge structure used when calculating applicable onsite training costs.
Review Travel Charges →Website Use
Covers use of Tampa Bay Training's website, intellectual property, external links, informational content, acceptable use, and limitations.
Review Website Terms →Common Rules at a Glance
These are abbreviated summaries only. The applicable full policy, course page, event listing, engagement document, and provider requirements control.
Private Training
Billing
Private classes generally use a seven-participant billing minimum unless the accepted quote or agreement states otherwise.
Participant Limit
Some courses require a lower limit because of practical skills, instructor ratios, equipment, facilities, provider rules, or safety.
Confirmation
A requested class is not confirmed until Tampa Bay Training accepts the date and the required quote, purchase order, contract, or other authorization is approved.
Live-Online Training
Live-online classes are not self-paced. Participants attend at the advertised time and must meet applicable attendance, technology, participation, testing, and course requirements.
Self-Paced Online Learning
Self-paced programs are completed independently through the applicable learning platform and are governed by the course provider's access, completion, credential, and technical requirements.
Refunds, Cancellations & Exchanges
Open enrollment, private training, and self-paced online courses involve different scheduling, instructor, travel, material, digital-license, and provider commitments.
Accessibility
Tampa Bay Training coordinates reasonable accessibility and accommodation requests while preserving applicable attendance, examination, performance, safety, qualification, and provider requirements.
Do not send unnecessary confidential medical information through a general class roster or ordinary registration field.
Review Accessibility PolicyLearner Conduct
Privacy & Website Use
Personal Information
Tampa Bay Training collects and uses information needed to operate its website, communicate with customers, process registrations, provide training, maintain appropriate records, and use necessary third-party service providers.
Tampa Bay Training's current Privacy Policy states that personal information is not sold.
Review Privacy Policy →Site Content & Intellectual Property
Website content is provided for training, informational, and business purposes and does not replace controlling laws, regulations, agency requirements, professional judgment, or provider rules.
Review Website Terms →Continuing Education Documentation
Continuing-education documentation may be available for eligible FDOT Temporary Traffic Control and FDEP FSESCI courses.
FDOT Temporary Traffic Control
Review the applicable documentation, participant responsibilities, and continuing-education information for eligible FDOT TTC courses.
Review FDOT TTC PDH / CEU Policy →FDEP FSESCI
Eligible participants may request applicable continuing-education documentation after completing course requirements. Professional Engineers should provide their PE number and confirm individual acceptance requirements.
Review FSESCI Continuing-Education Information →Policy Questions
Policies can differ by course, provider, delivery format, purchase method, or client agreement. If you are uncertain which requirement applies, contact Customer Service before registering, making a scheduling decision, or assuming an exception is available.
Cindy can help locate the applicable policy, course page, Eventbrite listing, quote, or provider requirement.
Questions About a Training Requirement?
Course-specific, provider, regulatory, credentialing, contractual, and licensing requirements remain controlling when applicable.
Policies & Customer Information
Practical workforce, safety, and leadership training for Florida local government, public works, utilities, engineering, construction, and infrastructure organizations.
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