Continuity of Operations and Organizational Resilience

Prepare to Sustain Essential Functions and Recover from Disruption

Continuity is more than a document stored on a shared drive. Leaders and employees need to understand which functions must continue, who has authority, what resources and dependencies matter, how communication will work and how the organization will reconstitute normal operations.

Tampa Bay Training develops onsite continuity and organizational-resilience programs around the client's responsibilities, existing plans, hazards and operating environment.

Price: Quoted based on scope
Length: Based on scope
Delivery: Instructor-led onsite only
Enrollment: Private organizational engagement
Private billing minimum: Seven participants
Maximum class size: 20 participants
Completion document: Tampa Bay Training certificate

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Who Should Participate?

The program may be appropriate for:

• Executive and senior leadership
• Department directors and division managers
• Emergency-management and continuity coordinators
• Public works and utility leaders
• Information technology, communications and records personnel
• Human resources, procurement and finance representatives
• Facilities, fleet and logistics staff
• Employees responsible for essential functions

The strongest sessions include representatives from the functions and dependencies that must work together during disruption.

Potential Learning and Planning Topics

The scope may address:

• Essential functions and acceptable downtime
• Orders of succession
• Delegations of authority
• Continuity staffing
• Alternate facilities and remote operations
• Continuity communications
• Vital records and information systems
• Technology and cybersecurity dependencies
• Vendors, contractors and supply chains
• Employee accountability and workforce needs
• Accessibility and continuity for people with disabilities
• Reconstitution and return to normal operations
• Training, testing and exercises
• Corrective actions and plan maintenance

The final agenda is selected with the client rather than presenting every topic in every engagement.

Training Versus Consulting

This page describes instructor-led training and facilitated planning activities. Formal plan development, detailed plan review, implementation support, multi-session coaching or continuing program management may be quoted separately as consulting.

The future Coaching and Consulting page will describe those services in greater detail.

Coaching & Consulting Page Coming Soon

What Participants Will Do

Depending on the scope, participants may:

• Identify and prioritize essential functions
• Discuss succession and delegation gaps
• Map internal and external dependencies
• Examine alternate operating strategies
• Work through a disruption scenario
• Identify continuity communications needs
• Develop corrective actions and assigned next steps

Completion Certificate

Participants who attend and meet the engagement's participation requirements receive a Tampa Bay Training certificate. The certificate does not expire.

The certificate documents participation in the TBT program; it is not a FEMA certificate or a guarantee that the organization's continuity program satisfies every legal, grant, contractual or accreditation requirement.

Facility and Client Preparation

Before the engagement, TBT and the client confirm:

• Desired outcomes and participants
• Existing plans and materials available for discussion
• Confidentiality and document-handling expectations
• Facility, technology and accessibility needs
• Agenda, duration and deliverables
• Complete price and any travel charges

Frequently Asked Questions

Is this a standard four- or eight-hour class?

Not necessarily. The appropriate length depends on the audience, desired outcomes, existing plan maturity and exercises or planning activities included.

Will TBT write our COOP plan?

Plan development or detailed plan revision is a consulting engagement and is scoped separately. Training can help your team understand requirements, make decisions and identify gaps.

Does this provide a FEMA certificate?

No. Participants receive a Tampa Bay Training certificate.

Can this be delivered live online?

No. TBT currently conducts the program onsite.

How much does it cost?

Pricing is quoted after TBT confirms the scope, schedule, participants, location and deliverables.

Request a Scoping Conversation

Contact Cindy Torres to begin defining the audience, outcomes and schedule.

Phone: 813-360-1526
Email: service@tampabaytraining.com

Request Private Training

View Emergency Management Training